Privacy Policy of the BELLPUIG ONLINE Application

Data Controller

The entity responsible for the collection and processing of personal data in connection with this application is Franquicia Global, with an address at Passatge dels Pirineus, 74, Baixos 2ª, 08227 Terrassa, Barcelona,  and contact email info@appymes.com.

Data Collected

The BELLPUIG ONLINE application collects certain personal data from users either automatically or directly provided by the user. This data includes:

  • Geolocation Data: Information about the user's location, only if the user provides consent.
  • Cookies and Usage Data: Information on the usage of the application, such as the pages visited within the app, time spent, device type, IP address, and more.

The data collection can be carried out directly by the application or through third-party services integrated into the app. Users can disable the collection of geolocation data at any time through their device settings.

Purpose of Data Processing

The personal data collected is primarily intended for:

  • Providing the services requested by the user.
  • Personalizing the user experience within the application.
  • Improving and optimizing the performance of the application.

Some data may also be used for:

  • Accessing third-party services (e.g., Facebook accounts) with the user's express consent.
  • Location-based interactions, if the user permits.
  • Publishing comments and content on social media, such as Facebook, if the user authorizes access to their account.

User Rights

Users have the right to access, correct, delete, or restrict the processing of their personal data. These rights can be exercised by contacting the data controller at the email address info@appymes.com. Users also have the right to withdraw their consent to the processing of their personal data at any time.

Data Security

We are committed to protecting users' personal data by implementing appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data.

 

 

Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described in this policy or until the user requests its deletion. Users may request the deletion of their data at any time by emailing info@appymes.com.

Transfer of Data to Third Parties

Personal data may be shared with third parties when necessary to provide the services of the application. These third parties include technical service providers, hosting services, communication services, and analytics services. In any case, third parties that access personal data are subject to contracts that ensure data protection and confidentiality.

Use of Cookies

The application uses cookies to track user activity and remember their preferences. Users can manage cookie usage through their browser or device settings.

Compliance with the General Data Protection Regulation (GDPR)

In accordance with Regulation (EU) 2016/679 (GDPR), users located in the European Union have additional rights, such as:

  • Requesting the portability of their personal data.
  • Filing a complaint with a competent supervisory authority if they believe their data protection rights have been violated.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be notified to users via an update within the app or through email. Users are encouraged to periodically review this policy.

Last updated: September 10, 2024

 

Extended Privacy Policy for BELLPUIG ONLINE (GDPR Compliance)

Data Controller

The entity responsible for the collection and processing of personal data in connection with this application is Franquicia Global, with an address at Passatge dels Pirineus, 74, Baixos 2ª, 08227 Terrassa, Barcelona and contact email info@appymes.com.

Data Processor

Franquicia Global does not own any of the client data stored or processed through the service provided by this application. However, Franquicia Global is responsible for ensuring that all personal data is processed securely and in compliance with the GDPR regulations.

Data Collected

The BELLPUIG ONLINE application collects the following personal data:

  • Geolocation Data: Information about the user’s location, if consented by the user.
  • Cookies and Usage Data: Data such as user device type, IP address, application usage patterns, and other related metrics.

Data collection can be done directly by the application or through third-party services. Users can control the collection of geolocation data through their device settings.

Purpose of Data Collection

The personal data collected will be used for the following purposes:

  • To provide the requested services.
  • To enhance and improve the functionality of the application.
  • To provide support to users, respond to inquiries, and solve issues related to the application.
  • To manage user preferences and maintain account settings.

User Rights

Users have the following rights regarding their personal data:

  • Right to Access: Users can request a copy of their personal data.
  • Right to Rectification: Users can request that inaccurate or incomplete data be corrected.
  • Right to Erasure: Users can request the deletion of their personal data.
  • Right to Restriction: Users can request to limit the processing of their personal data.
  • Right to Data Portability: Users can request a copy of their data in a structured format.
  • Right to Object: Users can object to the processing of their personal data.

Users can exercise these rights by contacting us at info@appymes.com.

Data Security

We take the necessary steps to protect personal data from unauthorized access, disclosure, or destruction. Data is stored securely and only processed when necessary for the purposes specified in this policy.

Data Retention

Personal data is retained only for as long as it is necessary to provide the requested services or until the user requests its deletion. Data can be deleted or anonymized upon request.

Third-Party Services and Data Sharing

The BELLPUIG ONLINE application may share personal data with third-party service providers who assist in delivering our services (e.g., hosting providers, analytics services). Any third-party provider is subject to strict data protection agreements to ensure compliance with GDPR.

Use of Cookies

Cookies are used to collect usage data and improve the user experience. Users can control cookies through their browser settings or device settings.

Compliance with the General Data Protection Regulation (GDPR)

This application complies with the GDPR (Regulation (EU) 2016/679), and users in the European Economic Area (EEA) have the rights mentioned above. If users believe that their rights have been violated, they can file a complaint with the relevant supervisory authority in their jurisdiction.

Changes to this Policy

We reserve the right to modify this privacy policy at any time. Users will be notified of any changes through updates in the application or by email. It is recommended that users review this policy regularly.

Last updated: September 10, 2024